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Service Plans
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| Tech Support Program | |||||||
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Silver
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Gold
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Platinum
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Itemized
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Telephone
Support
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12
Incidents
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24
Incidents
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52
Incidents
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$30/Hr
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E-mail
Support*
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Once
Monthly
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Once
Weekly
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Once
Daily
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$5.00
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Call
Out Visit
(1 Hour)*
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None
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None
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2
Per year
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$30.00
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Discount
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20%
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30%
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50%
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Price
Per Year
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$120.00
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$375.00
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$999.99
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| Maintenance Support Program | |||||||
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Silver
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Gold
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Platinum
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Itemized
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On
Site Tune Up
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Quarterly
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Monthly
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Bi-Monthly
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$30.00
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Software
& Driver Updates
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Yearly
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½ Yearly
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Quarterly
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$35.00
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| Discount |
20%
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30%
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50%
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| Price Per Year |
$125.00
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$300.00
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$430.00
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| All-In-1 Support Package | |||||||
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Silver
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Gold
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Platinum
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Combined
Tech Support &
Maintenance Program |
$245.00
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$675.00
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$1,429.99
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- E-mail Support & Call
Out Tech Support Programs are available on a minimum 48 hour turnaround. Coverage time for all Tech Support Programs is 9am - 9pm, Monday through Friday, not including holidays. All programs and packages are for a 1 year contract duration, payable at time of service commencement. Service in excess of the package purchased will be billed at the individual itemized rates shown, with payment due at time of service. |
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 Prices
valid December 2004 - December 2005 |
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